A microwave either heats or it doesn't, and the reason usually sits in one of a few places. Magnetrons weaken. High-voltage diodes short. Door switches wear out and the unit refuses to run. Touchpads go dead in spots. Turntable motors seize. Over-the-range models add a vent fan and a cooktop light to the list. When our technician arrives, we confirm the complaint, discharge the high-voltage capacitor before anything else, then test the door interlocks, controls, and heating circuit in order. You get a clear explanation of the failed part and what repair involves. Built-in and over-the-range units get the same treatment as countertop models. Call us and tell us what the microwave is doing.
Taking calls until 5:00 PM CT

Worth a look before you call β sometimes it saves you the visit.
Often yes, especially for built-in and over-the-range units where replacement means cabinet work. The heating circuit is a handful of testable parts. We diagnose, tell you exactly what failed, and let you decide before we order anything.
The high-voltage capacitor can hold a lethal charge long after you unplug the unit. Our technicians discharge it as a first step with the right tools. That single hazard is the main reason microwaves aren't a DIY job.
Yes. Built-in and trim-kit models come out for service and go back in. We check that the vent path stays clear and the unit seats correctly, since a pinched exhaust cooks the electronics over time.
Different circuit, same visit. Cooktop lamps, sockets, and the switch that feeds them fail independently of the heating side. We test both while we're there so nothing gets missed.
Diagnosis is usually quick. If we carry the failed part, many repairs finish in one visit. Control boards and magnetrons for less common models sometimes need ordering, and we tell you that on the spot.
No. Stop and unplug it. Arcing means microwave energy is hitting metal or damaged material inside, which can burn through the cavity and ruin the magnetron. Call us instead of running one more cycle.
Call us or fill out the form. Describe what the appliance does and does not do. Noises, error codes, smells, puddles. Brand and model help. That detail lets us plan the visit right.
A technician comes to your kitchen or laundry room and tests the machine instead of guessing. Controls, heating parts, motors, seals, drains. You hear what failed and what the repair involves before work starts.
Nothing gets replaced until you say go. Common parts are handled on site when we have them. If a part must be ordered, we tell you that up front and schedule the return.
Ask these of anyone you let into your home β us included. Call and we'll answer all five before you book anything.
Describe the symptoms and we'll book the visit β takes about a minute.
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